Returns & aftercare
Last updated: October 22, 2026
30-day return window
For eligible items, request a return within 30 calendar days after delivery by emailing your order number and the item you wish to return. Items should be unworn, unwashed, with original tags and packaging. We will provide the return address and instructions; do not ship to the business address without confirmation.
Return costs
For a change-of-mind or sizing return, the customer pays return shipping. Original delivery charges are not refunded unless required by law. For a defective, damaged or incorrect item, we cover reasonable return shipping and provide a replacement or refund as appropriate.
Exceptions
For hygiene reasons, worn socks and other used personal items are not eligible for change-of-mind returns. Any item sold as final sale will be clearly marked before checkout. These exceptions do not limit remedies for goods that are defective or not as described.
Refunds and exchanges
We aim to inspect returns within five business days after receipt and issue eligible refunds to the original payment method within ten business days of approval. Your bank may take additional time to post the credit. We will explain any proposed deduction or rejection. Exchanges depend on availability; contact us before returning.
Cancellations
Contact us as soon as possible. We will try to cancel before dispatch; after dispatch, the return process applies. No restocking fee is planned.
ADRIANA COMMERCE LLC
1425 W 46TH ST, LOS ANGELES, CA 90062, United States
support@adrianacommerce.store